Job Description 职责描述
熟悉掌握酒店的产品知识及服务标准
经常性的亲自确认客人在入住和离店过程中得到尽善尽美的服务
确保专职管家部流畅和高效的运转, 并确保遵守所有部门运营手册中的政策和程序
检查每日预抵客人的房间内是否放置欢迎赠品,并确保复核客人的详细资料,确保客房内的一切适时的准备妥当
检查所负责楼层的预抵、预离和常住客人的详细信息
Company Profile Does the Hyatt spirit shine in you? Hyatt is a place where high expectations aren't just met they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
Hyatt employees work in an environment that demands exceptional performance, yet reaps great rewards... whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you. Come meet the people with the Hyatt touch. Our Philosophy It is our philosophy that it is the people of Hyatt who make the Hyatt experience an exceptional one. Guided by our corporate values, we strive to equip and empower our employees to develop careers, not jobs.
Innovation and an entrepreneurial spirit are the foundation for the way we conduct business. Our goal is to attract and retain a workforce that is motivated to provide a level of service, which is excellent, innovative and customer-driven, and reflects the local cultures where we do business. We believe we can accomplish this by being a "listening" company of well-informed, impassioned people. Hyatt strives to provide a fair and ethical work environment for all its employees worldwide. Our people are our principle asset and it is their commitment to the values of Hyatt that sets us apart from our competitors.
So... does the Hyatt spirit shine in you? |